Trust needs to be at the center of any business model. Trust is what binds together employees, employers, and customers and helps them move through challenging circumstances. Trust establishes a strong reputation, sustainable revenues, increased employee retention, and greater customer advocacy, providing businesses an easier time recovering after recessions and financial crises. Because trust is an asset that you must understand, manage, and nurture to succeed, here are some tips for building trust in business and hiring.
7 Ways To Grow Trust
Providing clear expectations of what leaders want from teammates promotes trust. Staff need to have defined goals, timelines, milestones, and measurements for success. Leaders need to provide the tools and resources needed, make themselves available for regular check-ins, and provide help when needed.
Having teams who trust their leaders means they can count on each other to follow through on what they say they will do. Because everyone works to meet or exceed expectations, they are willing to take on acceptable risks, learn from their mistakes, and be held accountable for their results. As a result, team members are willing to work longer hours and remain loyal to their employer.
Open communication among staff and leaders builds trust. Teammates know they can talk with each other and leaders when questions, concerns, issues, and conflicts arise. They work through things in a professional, mutually beneficial manner by gathering information, sharing points of view, and reaching a compromise.
Giving regular feedback increases trust. When leaders point out what employees are doing well, which areas they need work in, and steps they can take to improve, teams become more cohesive. Leaders point out ways in which they made similar mistakes so that team members can learn from them.
Promoting trust among teammates and leaders increases employee engagement. When staff engage in their tasks, they are more productive and reach individual and team goals. Teammates are more innovative because they are free to share ideas and develop ways to get more done in less time.
Feeling trust among employees and leaders means they have a stronger influence on each other. Everyone is able to be heard and make a difference in the organization. Staff members’ and leaders’ behavior is modeled and followed, making trust a key part of company culture.
When employees trust leaders, operations run efficiently. Staff make more independent decisions rather than seeking approval for everything. They go the extra mile because they know others have their backs. Team members openly communicate so that issues are promptly addressed. They offer ideas for new processes because they know leaders support them and give credit where it is due.
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